I won't ever be use AA once more!! I booked a flight for me and my son to affix our household on holiday vacation. Lengthy story short a thing arrived up and we're not able to go presently. I referred to as your business with above a weeks discover. Canceled the struggle with mobile phone rep John; who was extremely polite. He did not say something about the amount of charge I would be happen for canceling the flight. I referred to as back again to request with regards to the cost and I was advised that I could be cost $two hundred by AA and $50 through the source I utilized to e book the flight per human being. Which i might have a $fifteen credit history for each man or woman… I asked to speak to her supervisor and Michelle Morgan was the individual I following talked to. She was no help, I requested to speak to her supervisor and he or she stated that there was not one person higher than her. I advised her which i was certain that there was anyone over her. Last but not least she mentioned which i could visit The shopper relations web-web-site. All over again I asked her twice for her supervisor’s identify and she replied customer relations. I yet again told her I needed the name of her immediate supervisor, the person that she noted to…the name specified was Jalia Elisidi .
British Airways don’t allow for us to use the lounge facility in London.This certainly will take absent the incredibly privileges we considered we experienced gained over time.
Then on the way in which again A further “technical error” we really imagined this was a joke. Properly it wasn’t. they held us again without Clarification once again. We experienced one hour & fifty seven min layover and after we got from the aircraft from panama to MIA, we built it by means of customs got our baggage with forty seven mins to spare & the “supervisor” pretty much smiled & reported “you’re planning to miss the flight were not permitting you thru” 27 Other individuals screaming the aircraft was Correct THERE & hadn’t remaining still, but her cocky smile & Mindset didn’t treatment & FORCED US once again to miss the flight & reported “discover a comfortable spot to sleep for the evening.
I wanted to Permit you already know of An excellent younger woman you've got Doing the job for you personally at Dallas-Ft. Well worth airport. Her name is Nyanina Kong, and she goes with the identify of Nina.
after a delayed flight away from Detroit because there wasn’t a operating PA system( which we had been instructed was FAA necessary). We reloaded on precisely the same airplane and flew to Dallas above two several hours later. ( the flight attendants needed to stroll the ailes to talk). our flight was to go away at 600am. we lastly still left at 1145am. Upon arriving in Dallas we were being rushed to our future gate for Denver. On arriving in Denver late afternoon, we experienced no luggage. We had been informed It will be on among the list of upcoming 3 flights from Dallas.
My partner and I had firstclass tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We have been alleged to get there in Denver at one:thirty pm. The leg out of Charlotte, nc was an absolute nightmare. We had been delayed, experienced a crew transform, no drinking water or ice, etc.
my grand mother have a flight from Ecuador two/eighteen/16 (quit in Miami)in route to The big apple,when she was waiting to obtain her baggage what a shock she obtained!!her baggage was broken and anyone within steal some superior which was inside,also the zipper was violated(damaged)she dropped in goods that she carry it to my spouse and children Using the Charge about $350 when she knowledgeable what takes place in AA counter in JFK NY they provided to replaced her completely new baggage by having an employed and previous a person that appears like they pick up within the rubbish!!.also they reported that to repair normally takes about four weeks!
My excursion was a disaster and AA will think obligation for his or her abject failure to perform a elementary Clicking Here service of every day travel.
After this communication, I´ve attempted to terminate our flight (of course I didn´t would like to fly During this aircraft any longer), but the attendant business brusquely warned us that If your plane was repaired, our baggage would go with the aircraft! Even when I asked for more of three moments to possess my baggage. Right after +/- three hours, even with a great deal of individuals fearful and anxious the plane remaining towards Miami. As everyone inside the plane lost the relationship that would happen at 21: 30h, AA knowledgeable us that we might be reallocated in the next and past flight from the working day, at midnight. Presented The shortage of space we facial area in the main flight (from São Paulo), we had managed to ebook the seat twenty, which there won't be any chair before us, so somewhat more Room to the legs. Which fell down because of these issues with the delay. Arriving within the airport, they manufactured us run (the guy of AA arrived in a little motor vehicle and explained to Absolutely everyone Hurry up Men, hurry up) on the aircraft. Whenever we arrived within the door the manager informed us that we would have to go independent during the plane Which we missing the chair twenty. She advised us that she needed to separate Some others persons to to Permit an Grownup with a baby. Humorous no?? Exactly what does she desired?? My 6 yrs aged boy flying on your own??? I just stated which i needed to fly alongside one another, it absolutely was our very last day of family vacation. I even take being accommodated on the following flight, she just said, no you'll fly In this particular one, and all over again I heard, your luggage will go on this flight. My son recognized what was discussed and start to cry simply because he didn´t wished to be divided from considered one of us.
This can be the worst flight practical experience I've ever experienced in a protracted lifetime of the two business and vacation air journey. AND It's not necessarily Above But! Our return flight headed house–Flight AA81 leaving London Heathrow on Monday, 6/27–was many hrs late. Okay. Then we have been diverted to Oklahoma Metropolis to tackle gas on account of weather conditions above Dallas. Okay. We arrived Dallas four hours late. Not so all right. There have been NO brokers at Customs as promised quite a few instances by crew and pilot about the London-Dallas flight. We observed our strategy to the terminal and had been booked on AA 361 to Denver (our vacation spot), which had been rescheduled three times now. It absolutely was rescheduled all over again from an eleven:30 departure to midnight. We hustled about the airplane, went for the runway and ended up advised with the pilot that the crew had to halt working.
I just got off the cell phone with Connie Sanders inside the DFW Business office. I questioned for her name since she was so form and helpful to us. I've hardly ever encountered someone so helpful and caring. If all your Reps may very well be like her you would have a beautiful airline.
My daughter And that i flew to Barbados for my Close friend”s funeral on Jul twenty third. We had a disservice and about the return flight, we ended up compelled to wait around one hour for any wheelchair. It absolutely was irritating, and as anyone with cardiac well being, it had been rather Terrifying.
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I'm making use of two vouchers as partial payment for these flights. I sent the vouchers to the deal with provided in July.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four 1/2 hours by using a flat tire no tire within the savannah airport to repair it so we needed to anticipate the following battle from charlotte to provide the tire to us and afterwards we experienced to attend all over again for one more flight to provide the Instrument to repair service the tire . we were being informed to generate our on reservation For brand new tickets and yet after we known as in there was no info of a delay my stress stage is overwhelmed, laura a AA personnel attempted to help and bought very frustration since she experienced a tough time setting me and my spouse and children jointly I was explained to to possess a seat and he or she would try later just after helping other client at that point I felt like I did not subject soon after experience that I was not important I ask for 2 food ticket so we could eat for the reason that if flight wasn't delayed I would have be property for meal at 7pm in Cleveland ohio I have never taken this airline just before be sure to enable it to be suitable and substitute 2 spherical journey ticket